Every InOrder installation comes with a term-based, unlimited customer support warranty, along with an ongoing annual support agreement. InOrder software support typically consists of a monthly allocation of phone and email customer support as well as continual upgrades to InOrder. If you discover a problem within InOrder and we classify it as a "bug", we commit to fixing the problem at no added cost to our InOrder owners.
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Defining Multi-Channel Enterprise Management Systems by Ernie Schell
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